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Invoicing

Guide to small business invoicing and getting paid on time

An invoice is both a bill and a cash flow tool. Clear invoices sent promptly get paid faster. This collection covers the basics, the wording of reminders and what to do when a customer will not pay.

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The basics of a clear invoice

A good invoice states what was sold, the amount, the due date and how to pay.

Read the beginner guide to invoicing and then what to include on an invoice. If you quote before work starts, the guide to creating an estimate comes first.

Getting paid faster

Send invoices the same day, set short terms and make payment easy.

See how to send an invoice and get paid faster and the ideas in invoices customers do not ignore. Wording for reminders and late fees is in late fee wording.

When customers do not pay

Move from friendly reminders to firm notices in clear steps and keep records of each contact.

Use tips for collecting unpaid invoices and how to handle invoice disputes. Collections is the last step, covered in sending someone to collections.

An invoicing routine that sticks

Consistency matters more than a fancy template.

  1. Invoice on the day work is done or delivered.
  2. State terms and the due date clearly on every invoice.
  3. Send a reminder a few days before the due date.
  4. Follow up personally the day after it is late.

Keep notes on every contact. Good records help if a dispute arises and show patterns in which customers pay slowly.

Slow-paying customers and your funding options

When large invoices sit unpaid, you still have payroll and rent due.

Working capital or a business line of credit can cover the wait. ROI Funder does not place invoice factoring or accounts receivable financing, but see our invoice factoring explainer to understand the product and which ROI Funder option is the closest fit.

Use the guides to decide whether you need money at all, and how much. When the answer is yes, a clear picture of what the funds will produce makes the decision easier and the conversation with a funder shorter. ROI Funder covers all 50 states, places funding from $5,000 to $5,000,000 and can fund approved, complete files the same business day. See how it works for the steps.

Guides in this collection

Frequently asked questions

What payment terms should I offer?

Net 15 or net 30 are common. Shorter terms improve cash flow, but check what your customers and industry expect.

Can I charge late fees?

Often yes if terms are stated in advance, but rules vary by state and contract. Check with an attorney.

What if one big customer pays late?

Cover the gap with a cash reserve, a line of credit or working capital, and renegotiate terms so it does not repeat.